RETURN POLICY

In the event of damage, notify a member of the FIREBIRD INK team within seven (7) days of receipt.
In the event of non-fulfillment, notify a service member of the FIREBIRD ink team regarding any missing items according to the purchase order.

Contact information for FIREBIRD INK: (203) 306-2988 or e-mail at ink@firebirdink.com .

It is our goal to provide the best possible service possible.

Valid In The USA Only.
Valid Only For Purchases Made On www.firebirdink.com.

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Money-Back-Guarantee

We are confident in every single one of our products and offer a money back guarantee if not fully satisfied.

Customers not satisfied with any of Firebird Ink products may be eligible for reimbursement of the product within 10 days of the date of delivery. Contact FIREBIRD Ink at 203-306-2988 to request a Money-Back-Guarantee form via email to submit to customer service. Reimbursement is valid for the full purchase price, not including any shipping costs. Reimbursement may be issued within 30 days of accepted request and may be issued via check or credit card refund.

•Not eligible for FBX-100 sizes greater than 1 Gallon.
•Should Money-Back-Guarantee be requested, customer is not eligible for future purchase of FBX-100.