When you place an order Monday-Friday* before 3:30pm EST, your order will be shipped the same day**. You can view your shipping options and opt in for shipment notifications at checkout.
FIREBIRDInk.com orders are confirmed with an automatic email that contains a tracking number. If you did not receive an email, please check your spam folder or search for missing firstname.lastname@example.org emails.
In the event of damaged packages in transit, contact us immediately. We will help you start a claim with UPS and ship another package to replace your original order. We require photos of the damage to help with the claim.
**Adhesion Promoter and UV-LED Cleaning Solution will be shipped next business day.